Terms of Service

Last Updated: August 2026

Welcome to Garden Machinery Direct. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. General

Garden Machinery Direct operates this online store and provides products and services subject to these Terms.

By using our website, you confirm that you have the legal capacity to enter into a binding agreement under applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and prices displayed on our website are accurate.

However, minor variations in product appearance, packaging, or specifications may occur.

We reserve the right to:

• Correct errors or inaccuracies.

• Update product information.

• Change prices without prior notice.

• Limit quantities available for purchase.

• Discontinue products or services at any time.

3. Orders

When you place an order, you are making an offer to purchase the products selected at the displayed price.

An order confirmation does not necessarily constitute acceptance of the order. We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect information.

If we cancel an order after payment has been received, we will issue an appropriate refund.

4. Payments

All payments must be successfully received before an order is processed.

You agree to provide accurate and complete billing and payment information.

Payment transactions may be processed through third-party payment providers. Those providers may have their own terms and privacy policies.

5. Shipping and Delivery

Orders are generally processed within 1–2 business days.

Estimated delivery time is 4–6 business days after processing and shipment.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, customs procedures, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information when placing an order.

6. Returns and Refunds

Our Return & Refund Policy governs returns, refunds, exchanges, and related requests.

Returns are generally accepted within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.

We do not charge restocking fees for eligible returns.

7. Prohibited Uses

You agree not to use our website:

• For any unlawful or fraudulent purpose.

• To violate applicable laws or regulations.

• To interfere with the security or operation of the website.

• To attempt unauthorized access to our systems.

• To transmit malicious software or harmful code.

• To collect information about other users without authorization.

• To engage in activities that could damage our business or website.

8. Intellectual Property

All content on our website, including text, logos, graphics, photographs, product descriptions, designs, and other materials, is owned by Garden Machinery Direct or used with permission.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit our content without prior written permission.

9. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

We are not responsible for the content, policies, availability, or practices of third-party services or websites.

Your use of third-party services may be subject to their own terms and policies.

10. Disclaimer

To the fullest extent permitted by applicable law, our website and its content are provided on an "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

11. Limitation of Liability

To the fullest extent permitted by law, Garden Machinery Direct will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms affects your statutory consumer rights.

12. Indemnification

You agree to indemnify and hold Garden Machinery Direct harmless from claims, losses, liabilities, and expenses arising from your unlawful use of our website, violation of these Terms, or infringement of the rights of another person.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and process personal information.

14. Changes to These Terms

We may update or modify these Terms from time to time.

Any changes will become effective when posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the applicable laws of the United Kingdom.

Nothing in these Terms is intended to limit any mandatory consumer rights or protections that apply to you under applicable law.

16. Contact Information

Garden Machinery Direct

13 Copper Street
London, E20 3AW
United Kingdom

Phone: +44 (652) 648-4156
Email: sales@gardenmachinerydiirect.com

Contact Page:
https://gardenmachinerydiirect.myshopify.com/pages/contact

If you have any questions regarding these Terms of Service, please contact us using the information above.